Frequently Asked Questions
Everything you need to know about shopping with SaturdayClub.
How long does shipping normally take?
Standard shipping typically takes 3-7 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery progress.
What is your return and exchange policy?
We offer a 14-day return policy for most items. Products must be in their original condition with tags attached. Please note that sale items and intimate apparel are final sale and cannot be returned.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various regional digital wallets. All transactions are encrypted and secure.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 1 hour of placement by contacting our customer service team. After this window, the order cannot be changed.
Do you ship internationally?
Yes, SaturdayClub ships to over 50 countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on the destination.